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Can I Claim?
If you were injured in an accident that wasn’t your fault within the last three years, our expert team can help you claim the compensation you deserve.
How Long Do I Have to Make a Claim?
Under Scottish Law, you generally have 3 years from the date of the accident to intimate a claim to the party at fault. However, we strongly recommend starting the process as early as possible.
Claims Involving Children
If the injured person was under 16 at the time of the accident, the 3-year time limit does not begin until their 16th birthday—giving them until age 19 to submit a claim.
How Long Will It Take Before I Receive My Compensation?
Because every case is unique, settlement timelines can vary. The overall time it takes to resolve your claim depends on several key factors, including:
- Accident Circumstances: The complexity of how and where the incident occurred.
- Third-Party Details: Whether the responsible party’s identity and insurance details are confirmed.
- Medical Evidence: The time required to obtain independent medical reports.
- Severity of Injuries: The type, extent, and expected recovery duration of your injuries.
- Liability: Whether the at-fault party admits responsibility promptly or disputes the claim.
Should I Claim Through My Insurance Company?
After reporting an accident, your insurer may try to refer you to their own law firm. It is important to know that you have the legal right to choose your own solicitor.
Insurers often charge voluntary or compulsory excess payments—sometimes up to £1,000—before liability is even determined. When you claim with us, we will never ask you to pay an excess, and we handle all communications with every insurer involved.
Furthermore, panel law firms chosen by insurers frequently fast-track claims and deduct success fees from your final payout, which can significantly reduce your settlement. In some cases, insurers may even offer a quick payout without a proper medical examination just to save on professional costs—rarely reflecting the true value of your claim.
With us, your case is handled by a fully qualified, local solicitor—not a legal executive. You have the opportunity to meet your solicitor in person and receive clear, direct answers at every stage.
Before agreeing to your insurer’s panel solicitors, ask them if they can offer the same personal level of service!
How Much Is My Claim Worth?
Generally, the severity of your injury and the duration of your recovery directly determine your compensation amount. More severe injuries often cause significant disruption to your work, social life, and personal relationships—factors that are fully accounted for in your final payout.
To ensure you get the outcome you deserve, our team provides full support throughout your recovery. This includes arranging access to private physiotherapists and specialist medical experts at no cost to you.
Can I Claim for Out of Pocket Expenses?
If you incurred out-of-pocket expenses following your accident—such as travel costs for medical care or damage to your personal property and clothing—you may be entitled to full reimbursement.
Because these financial losses occurred as a direct result of the incident, PICS can recover these costs for you. We strongly advise keeping all receipts, invoices, and travel documentation so we can present a complete claim for your expenses to the third party.
Can I Claim for Vehicle Excess?
If you’re involved in a non-fault road traffic accident, your insurance company may try to pursue you for your excess payment. However, because you were not at fault, you are not legally required to pay it.
By claiming with PICS, you won’t have to pay your excess at all. We will liaise directly with the at-fault party and handle the entire process for you.
Am I Entitled to a Replacement Vehicle?
At no cost to you, we can provide a like-for-like replacement vehicle following your accident. We typically deliver replacement cars within 4 hours, and always within 24 hours.
You can use the replacement vehicle for as long as your own car is being repaired. If your vehicle is declared a total loss, you will be offered its current market value, and you can continue using the replacement vehicle until full payment has been received.
All costs for the replacement vehicle are recovered directly from the at-fault party’s insurance company.
Why Use PICS?
We understand how challenging this time can be. Our expert panel of solicitors is dedicated to securing you maximum compensation in the shortest possible time, alongside access to private medical treatment.
With one of the largest panels of specialist solicitors covering the whole of Scotland, we make funding your claim stress-free: if your claim is unsuccessful, you won’t pay a penny.
Get in Touch Today
Call us on 0141 2809789 to speak directly with one of our legal advisors, or complete our quick online enquiry form to start your claim.
General Damages (Solatium)
General damages refer to the financial compensation awarded for the pain, suffering, and loss of amenity caused by an accident. In Scottish law, this type of compensation is officially known as Solatium (a Latin term meaning “solace” or “comfort”).
Use our Personal Injury Calculator below to estimate the level of Solatium compensation you could be entitled to receive.
The Claims Process
After an initial discussion with one of our personal injury specialists, we will connect you directly with an expert solicitor. They will review your case, answer your questions, and clearly explain how our No Win No Fee agreement works before officially setting up your claim.
Once established, your solicitor will contact the at-fault party’s insurer to submit the claim. Throughout the entire process, your dedicated solicitor will keep you fully updated until a satisfactory settlement is reached.
How Our Specialist Team Helps You
With years of specialized experience in car accident claims, we possess the expertise required to successfully win your case.
Our team handles every aspect of your claim from start to finish—gathering essential evidence, connecting you with top private medical experts, and securing the maximum compensation possible—all while keeping you fully informed at every stage.
We’re Here To Help When You Need Us Most.
Call us on 0141 2809789, or leave us a message below to request a call back and one of our team will be in touch as soon as we can.
